Privacy Policy

Effective Date: 15th July 2025

At Tiny Creature Creations, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website (hosted on Wix.com), you agree to the practices outlined below.

Information We Collect

When you use our website or purchase from us, we may collect the following personal information:

Name
Email address
Shipping and billing addresses
Phone number (if provided)
Order and product details
Any information you provide for custom or personalised orders

Wix may also collect device and connection information, such as:

IP address
Browser type
Site usage data (through cookies and analytics)

How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about your order or enquiry
Provide customer support
Improve the functionality and user experience of our website
Comply with legal obligations

We do not sell or rent your personal information to third parties for marketing purposes.

Wix Hosting & Data Storage

Our website is hosted on the Wix.com platform. Wix provides us with the online tools to sell our products and services. Your data may be stored through Wix’s secure data storage, databases, and applications. They store your data on secure servers behind a firewall.

All payment gateways offered by Wix and used by our store (e.g. PayPal, Stripe) adhere to the standards set by PCI-DSS, which ensures secure handling of payment information.

Cookies & Analytics

Wix uses cookies to:

Ensure the website functions correctly
Monitor and analyze site performance
Enhance the user experience

You can control or disable cookies in your browser settings. Disabling cookies may affect your ability to use some features of the site.

Accessing, Correcting or Deleting Your Information

You have the right to:

Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your data (unless we are legally required to retain it)

Third-Party Services

Some third-party services (e.g. payment processors, delivery services) may access your personal information only to the extent required to perform their services. These providers must also comply with privacy regulations and are not permitted to use your data for their own purposes.

Privacy Policy Updates

We reserve the right to modify this policy at any time. Changes will take effect immediately upon posting to the website. We encourage you to review this page regularly for any updates.